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Legal

Data Processing Agreement (DPA)

Version 1.0 · Effective 2026-04-24

Non-binding English translation. In case of discrepancies, the German version prevails.

This Data Processing Agreement (“DPA”) specifies the data protection obligations of the parties arising from the use of the Service Decidly under the Terms of Service. It applies to all processing of personal data that the Provider carries out on behalf of the Customer as part of providing the Service.

1. Parties

Controller (“Customer”): the organisation that has created an account on Decidly and has accepted this DPA by accepting the Terms or by separate signature.

Processor (“Provider”): DBBC Ventures GmbH, Platanenstr. 45, 13156 Berlin, Germany. Registered at Local Court Berlin (Charlottenburg), HRB 256898. Represented by the managing directors: David Bühn.

2. Subject, Duration, Nature and Purpose of Processing

  • Subject: processing of personal data to provide and further develop the Service and for support.
  • Duration: for the term of the main contract (Terms) until final deletion after termination.
  • Nature: collecting, recording, organising, storing, adapting, retrieving, querying, transmitting, aligning, restricting, erasing and destroying personal data.
  • Purpose: provision of a SaaS platform for documenting and conducting decision processes based on the DACI framework, including optional AI-assisted features.

3. Categories of Data Subjects

  • Employees of the Customer and affiliated companies
  • External contributors, customers, suppliers of the Customer who are named in the context of decisions
  • Contact persons whose data the Customer enters into the Service

4. Categories of Personal Data

  • Master data (name, business email, company, role)
  • Communication data (comments, arguments, messages)
  • Content data on decisions (questions, solutions, assessments)
  • Log data (access and usage logs)
  • Uploaded files and images where applicable (Customer-determined)

Special categories of personal data within the meaning of Art. 9 GDPR (e.g. health, religion, trade union data) are not subject of this DPA and must not be entered into the Service.

5. Instructions

The Provider processes personal data exclusively on documented instructions from the Customer, unless required to do so by Union or Member State law. In such a case, the Provider informs the Customer of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest.

The instructions are initially conclusively set out in the Terms and this DPA; subsequent individual instructions are given by the Customer in text form to privacy@decidly.io. The Provider shall immediately notify the Customer of instructions that, in its view, violate data protection law.

6. Technical and Organisational Measures (TOMs)

The Provider implements the technical and organisational measures set out in Annex 1 (TOMs), which correspond to the state of the art and ensure a level of protection appropriate to the risk within the meaning of Art. 32 GDPR. The Provider reviews the measures regularly and adapts them to technological developments.

7. Sub-Processors

The Customer hereby grants the Provider a general written authorisation within the meaning of Art. 28(2) GDPR to engage further processors. The list of currently engaged sub-processors is available at /subprocessors and forms part of this DPA.

The Provider will inform the Customer of any addition or replacement of sub-processors at least 30 days in advance. The Customer may object on justified grounds within 14 days of such information. If no amicable solution is reached, the Customer may terminate the main contract with reasonable notice for cause.

The Provider imposes on its sub-processors data protection obligations at least equivalent to those of this DPA.

8. International Transfers

Where personal data is transferred to a third country outside the EEA, the Provider ensures appropriate safeguards, in particular by entering into the EU Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914) and, where applicable, additional measures. Current third-country transfers are listed in the Subprocessor list.

9. Assistance to the Customer

The Provider assists the Customer in complying with its obligations under Art. 32–36 GDPR and in responding to requests by data subjects (Art. 12–22 GDPR), insofar as possible without disproportionate effort. Such assistance is provided free of charge, unless based on a circumstance within the Customer's sphere.

10. Notification of Personal Data Breaches

The Provider shall notify the Customer without undue delay – preferably within 48 hours of becoming aware – of any personal data breach within the meaning of Art. 4(12) GDPR affecting the subject matter. The notification contains the information provided for in Art. 33(3) GDPR, insofar as available to the Provider.

11. Data Subject Rights

If a data subject contacts the Provider directly, the Provider forwards the request to the Customer without undue delay. The Provider does not provide the data subject with independent information about the processing.

12. Evidence and Audit Rights

The Provider makes available to the Customer, upon request, the information necessary to demonstrate compliance with the obligations under Art. 28 GDPR and this DPA. The Customer may carry out audits once per year and additionally for specific cause, subject to prior scheduling and respecting the Provider's business and trade secrets, or have them carried out by a third party bound by confidentiality. The Provider may also provide evidence through current, independent audit reports or certificates.

13. Deletion After Termination

After termination of the main contract, the Provider, at the Customer's choice, returns or deletes all personal data, unless required by Union or Member State law to retain them. Deletion takes place at the latest 30 days after termination in the production environment; backups are overwritten as part of regular rotation.

14. Liability

Art. 82 GDPR applies to external liability. Internally, the parties are liable in accordance with the provisions of the Terms; Sec. 10 of the Terms applies accordingly.

15. Miscellaneous

The law and place of jurisdiction specified in the Terms apply. Should individual provisions of this DPA be invalid, the validity of the remaining provisions shall remain unaffected.

Annex 1: Technical and Organisational Measures (TOMs)

A. Pseudonymisation and Encryption

  • TLS 1.2+ for all connections to the Service
  • Encryption of data at rest by the infrastructure provider (AES-256)
  • Passwords are stored only in hashed form (bcrypt/argon2 via Supabase Auth)
  • Pseudonymisation in logs by truncating IP addresses

B. Confidentiality

  • Physical access control: infrastructure providers' data centres have certified physical access controls (ISO 27001 / SOC 2)
  • System access control: individual accounts, 2FA for administrators, role and permissions management with least-privilege
  • Data access control: tenant separation through row-level security at database layer; access is logged
  • Separation control: separation of development, staging and production environments; separate credentials

C. Integrity

  • Transmission control via TLS-secured transport and signed webhooks
  • Input control through audit logs for changes to security-critical objects

D. Availability and Resilience

  • Regular automated database backups (Point-in-Time Recovery where enabled by the tier)
  • Highly available infrastructure (AWS eu-west-1, Multi-AZ)
  • Monitoring and alerting

E. Procedures for Regular Review

  • Annual review of TOMs and sub-processor list
  • Incident-response process
  • Confidentiality obligation for all persons with access to personal data

Note: TOMs are continuously adapted to the state of the art. The current version is available at this URL. Material changes will be announced to the Customer.